Hotels, resorts, restaurants and bars in Gran Canaria operate in a demanding operational and regulatory environment.
Hygiene, food safety, technical inspections, cleaning, pest monitoring, pool and facility controls or internal safety checks are part of daily operations in many hospitality businesses.
The challenge is not simply to perform these controls.
It is also essential to demonstrate:
• What was inspected? • When was the inspection performed? • Who performed it? • What was the result? • Are photos, measurements or comments available as evidence? • Was a deviation identified? • Which corrective action was initiated? • Was the effectiveness of that action subsequently verified?
This is where paper forms, Excel files and disconnected documentation quickly reach their limits.
EUROPEAN, SPANISH AND CANARY ISLANDS REQUIREMENTS
Hospitality businesses in Gran Canaria operate within several regulatory layers.
At European level, Regulation (EC) No 852/2004 on the hygiene of foodstuffs provides an important framework for food businesses.
Among other requirements, food business operators must ensure appropriate hygiene conditions and put in place, implement and maintain procedures based on HACCP principles.
In Spain, Real Decreto 1021/2022 complements this framework by establishing hygiene requirements for certain retail food establishments. Its scope also covers activities within the restaurant and hospitality sector.
In the Canary Islands, Decreto 90/2010 additionally regulates tourist catering establishments and establishes requirements applicable to these businesses.
The specific legal, regulatory and operational controls required for an individual establishment always depend on its activities, facilities and risk profile.
THE PROBLEM IS OFTEN NOT THE INSPECTION – BUT THE PROCESS BEHIND IT
Many businesses already perform their required controls.
One checklist is kept at reception.
Another is hanging in the kitchen.
Temperatures are recorded in an Excel spreadsheet.
Photos are stored on a smartphone.
Technical issues are reported by email or messenger.
Corrective actions are tracked somewhere else.
Each individual solution may work.
Together, however, they often fail to create one continuous and transparent control process.
When an internal review, official inspection or audit takes place, the search for information and evidence begins.
FROM INSPECTION TO EVIDENCE
VISPEXIO connects the individual steps into one structured digital process:
Inspection → Evidence → Deviation → CAPA → Effectiveness Verification → Report
Employees can perform their assigned controls digitally.
Photos, measurements, comments and results are documented directly within the relevant inspection.
When deviations are identified, corrective actions or CAPA processes can be initiated and tracked through to effectiveness verification.
The result is more than a digital checklist.
It creates a traceable history of the complete control process.
ONE SYSTEM FOR DIFFERENT OPERATIONAL AREAS
Within hotels, resorts and hospitality businesses, VISPEXIO can support a wide range of operational control processes, including:
• Guest rooms and public areas • Cleaning and hygiene • Restaurants and bars • HACCP and food safety • Temperature controls • Pools and technical facilities • Maintenance and safety inspections • Pest monitoring • Internal quality controls • Deviations and corrective actions
Control points and workflows can be adapted to the individual requirements of the organization.
DON'T CREATE ANOTHER DATA SILO
Digitalization should not mean replacing paper with another isolated software application.
Hotels already operate PMS, hotel management, facility management, ERP, BI and other business systems.
Through the VISPEXIO API, quality and compliance data can be integrated into existing digital environments and made available for integration scenarios.
This can reduce manual data transfers and media breaks while connecting operational control processes more closely with the organization's existing systems.
The objective:
Less paper. Less Excel. Fewer information silos.
More transparency. More traceability. More control over the actual process.
COMPLIANCE HAPPENS DURING DAILY OPERATIONS
Quality and compliance do not begin the day before an inspection.
They are created every day – with every control performed, every deviation documented and every corrective action consistently implemented.
VISPEXIO provides the structured digital process behind it.
For hotels, resorts, restaurants and bars in Gran Canaria – and beyond.
VISPEXIO – Audit & Compliance Operating System